Resetting Passwords - D4H Knowledge Base

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Introduction 👋

Getting Started

D4H Quick Start Guide

User Access

Inviting New Users

User Permission Levels

Resetting Passwords

Unblocking Users

Sign-In Issues & Troubleshooting

Personnel & Training

D4H Personnel & Training Guide

Exercises and Events

On-Call Planner

Personnel & Training App

Personnel & Training Integrations

Equipment Management

D4H Equipment Management Guide

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Equipment Checklists

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Equipment Barcoding

Equipment Settings

Equipment Management App

Incident Reporting

D4H Incident Reporting Guide

Automatic Weather Data

Hazardous Materials

Incident Reports

Incident Timestamps

Location Bookmarks

Lost Person Behavior

Persons Involved

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Resetting Passwords

This article is for account administrators who need to send a password reset to their members.

This article applies to the products D4H Personnel & Training, Equipment Management, and Incident Reporting. 
To reset the password for one of your members:
Go to 
 Access 
Scroll down to the name of the user whose password you want to reset
Select Reset Password from the username column 
If your member does not see the password reset email in their inbox, have them check their spam folder. 
​

Viewing the Change Logs

Next - User Access

Unblocking Users

Last modified 1yr ago

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