Adding Mass Notification Providers


Follow the below instructions to add a Mass Notification provider to your Incident Management account.
  • Open up the Admin Area
  • Navigate to Settings > Mass Notifications
  • Select the provider you want to add from the drop down


  • Click on Setup Everbridge Integration
  • You will need to enter your Everbridge username and password
  • Click Next> and follow the steps on screen
If you receive an error message after entering your Everbridge Username and Password and clicking Next>, you will need to reach out to Everbridge for assistance. This is likely due to an issue with your Everbridge login credentials.

World Text

Enter your World Text account ID and API key Email Configuration
  • Enter the 'Reply-To' email address and the email 'Sender' name
  • To set a custom 'from' address you must contact [email protected], otherwise leave this field empty
  • Save

Singlewire InformaCast

  • Enter your Token
To obtain a key please refer to the official documentation
  • Click Save

Mass Notification Templates

To add a mass notification template open up the Admin Area
  • Go to Settings > Mass Notification Templates
  • Click New template
  • Fill in the details (see example below)
  • Click Save This template will now be available to use when you send a notification from an open channel
Copy link
World Text
Singlewire InformaCast
Mass Notification Templates