Configuring the Channel Statuses

You can configure the Status field on your Situation Report to list the statuses that you currently use when logging an incident / event.

🔑 ACCESS LEVEL: Account Owner

ℹ️ NOTE: You must configure the channel statuses first within the Admin Area on web application.  Once they have been configured you can assign the channel status on the situation from either the web or mobile app.

Configuring the Channel Statuses

To configure the channel statuses:

  1. Go to the Admin Area
  2. Expand Settings
  3. Click on Channel Statuses
  4. Select New channel status
  5. Update the Channel Status Fields
  6. Click Save 

Channel Status Fields

  • Name (Required Field): This is the status name that will appear in the drop down field on the SITREP and it will appear in the top panel of the open incident / event.
  • Unique Name (Required Field): The unique name is auto-generated.
  • Setting a Color (Optional Field): There are a set number of colors to choose from. The status will display in this color font on your SITREP.

  • Description (Optional Field): You can add a brief description about the status.

💡 TIP: Ideas for Channel Statuses: 

  • Alert
  • Level-1 Emergency
  • Level-2 Emergency
  • Training Only
  • EOC Level 1
  • EOC Level 2
  • EOC Level 3
  • EOC Level 4
  • Level 1 Hazmat
  • Level 2 Hazmat
  • Level 3 Hazmat 

Reordering the Channel Statuses

To reorder the channel statuses:

  1. Go to the Admin Area
  2. Expand Settings
  3. Click on Channel Statuses
  4. Hover over the channel status you wish to move
  5. Click and hold the ⠿ drag handle icon that appears to the left
  6. Drag and drop the channel status to the areas of your choosing

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